Managed IT Services vs. In-House IT: Pros and Cons

Managed IT Services vs. In-House IT: Pros and Cons

IT responsibilities increase when you grow your business digitally. You need more people to take care of daily operations and maintenance. But hiring more employees and paying them more than your budget is not easy. For managing IT operations, you have two options, i.e., in-house department or managed IT services.

It is called an in-house department if you hire employees for your company and allow your staff to take care of all the operations. But when you outsource your work by hiring staff outside your office, then you can call them managed services. Every option has its pros and cons. You must keep everything in mind before making any decision.

You can recruit employees in your office or visit this site for managed IT services. After knowing the pros and cons of this write-up, you can decide what to do. In the end, you expect better productivity, an effective end product, manageable staff, etc.

In-House IT Department



1. High Security

No data will be breached when you appoint an in-house team to handle IT operations. Confidential data will remain safe and secure. If there is a security constraint, then it is better not to find an outsourced team to work on the IT infrastructure. The company staff can control everything by limiting access to specific users.

2. Cost Efficient

If your company is working on long-run projects, hiring in-house staff is good. Hiring and getting work from them is pretty cheap in the long run. Without downtime, it is easy to get support from the staff whenever required. There will be fixed working hours, and the cost will remain under the budget. In-house IT staff is relatively cost-efficient.

3. Accessibility to Expertise

It is common for many companies to deal with technology issues. But with the help of a consultant, problems can be solved. In the long run, organizations can also hire specialists who can work on any project with dedication. It is easy to access expertise for different projects by a single individual.


1. Expensive

IT infrastructure is quite massive for every growing company, and handling all the operations with a few employees is difficult. Hiring multiple candidates can be expensive for a company. Spending money on hardware, software, employees’ salaries, training costs, etc., is essential.

2. Difficult to Find Specialist

Hiring an in-house technology specialist is quite a complicated task. Finding the right individual with the required expertise and experience is difficult. Hiring the right person can also be expensive as they ask for a better salary package. Anyone hired to work in a company must have a goal to stay in that position for the long run.

3. Hard to Follow the Latest Technology Trends

With the limited staff, it is not easy to follow the latest technology trends. The company must hire specialized staff if any new technology is introduced to the world. For every small or big project, it is a must for an organization to hire dedicated staff.

The recruitment and training processes are pretty expensive. Often, a company resists taking on good projects due to limited staff and a lack of technical equipment.

Managed IT Services



1. Money Saving

When you outsource IT services, you do not need to hire staff for your company and spend money on their training and salaries. Hiring experienced, or specialist candidates can be expensive. But outsourcing is budget-friendly when you want to hire something other than full-time staff.

You can hire managed services per your project requirements and get everything done without hassle. The outsourced team is already trained and experienced enough to handle all the operations per your needs.

2. Time Saving

The managed service team is responsible for handling all the maintenance and management tasks regarding the IT infrastructure. You can save a lot of time when you hand over all your duties to an outsourced team.

In that saved time, you can think of other strategies for business growth. The outsourced team can easily handle bulk work and use updated technologies for operations.

3. Better Support

Your company can expect better support from a managed service agency for solving specific IT problems. You must provide access to several tools and resources they can use to assist. Your existing staff can only help with the company issues if they have more access to different resources.


1. Limited Control

The managed service team is responsible for IT-regarding operations. It is complex for a company to rely on a third party to provide access to everything. They have limited control over the services and IT infrastructure. Sometimes, limited control can resist their actions, and they may need to perform better or fulfill the requirements.

2. Accountability Issue

When you consider outsourcing your IT infrastructure, you need to handle all the problems that arise from the outsourced team. You are accountable for all the failures or losses to the company. You cannot blame any third party for any issue. While signing the agreement, you must agree to their terms and be responsible for the failure and credit.

3. Security-Regarding Risks

The biggest concern of hiring a managed service team is security. When you give control or access to a third-party agency, the staff can access confidential data while handling several operations.

If you hire a reliable agency, you can avoid getting into trouble and leaking your data. You can lose millions in case of a security breach. Before hiring any company, it is necessary to do thorough research.

The Bottom Line


Sometimes, deciding between the in-house or managed IT department for any project can be very complicated. But after knowing all the pros and cons, one can decide easily. You must know your requirements and budget.

Depending on your requirements, you can choose one of them. You must understand the working of the in-house department and managed services to decide the one perfect for your company operations. You must research thoroughly and decide what is suitable for your company in the long run.